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Privacy Policy

Last updated: December 15, 2024

1. Introduction

At NetworksUtils.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use our network utilities platform and sysadmin tools.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our services, you consent to the practices described in this policy.

2. Data Controller Information

NetworksUtils.com

15 O'Connell Street, Dublin, Ireland

Phone: +353 1 437 8925

Email: [email protected]

3. Information We Collect

3.1 Information You Provide

  • Contact information when you reach out to us
  • Account information if you create an account
  • Feedback and communications you send to us
  • Technical support requests and related information

3.2 Information Automatically Collected

  • IP addresses and network diagnostic data when using our network utils
  • Browser type, operating system, and device information
  • Usage patterns and interaction data with our sysadmin tools
  • Log files and technical performance metrics
  • Cookies and similar tracking technologies

3.3 Network Testing Data

When you use our network utilities and diagnostic tools, we may temporarily collect network performance data, connection speeds, latency measurements, and other technical metrics necessary to provide accurate testing results.

4. How We Use Your Information

We use your information for the following purposes:

  • Providing and improving our network utilities and sysadmin tools
  • Analyzing network performance and optimizing our services
  • Responding to your inquiries and providing customer support
  • Ensuring the security and integrity of our platform
  • Complying with legal obligations and protecting our rights
  • Developing new features and enhancing user experience
  • Sending important service updates and notifications

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

Essential Cookies

Required for basic website functionality and security features.

Analytics Cookies

Help us understand how users interact with our network utils.

Performance Cookies

Optimize the performance of our sysadmin tools and services.

Preference Cookies

Remember your settings and preferences for a better experience.

5.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our network utilities and diagnostic tools.

6. Third-Party Analytics

We use third-party analytics services to better understand how our network utils and sysadmin tools are used:

  • Google Analytics: Provides insights into user behavior and website performance
  • Performance Monitoring: Tracks the effectiveness of our network diagnostic tools
  • Error Tracking: Helps us identify and fix issues with our services

These services may collect information about your use of our website and other websites. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

7. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

  • With service providers who help us operate our network utilities platform
  • When required by law or to protect our legal rights
  • In connection with a business transaction or merger
  • With your explicit consent for specific purposes
  • To prevent fraud or security threats to our sysadmin tools

8. Your Rights Under GDPR

As a data subject, you have the following rights:

Right of Access

Request copies of your personal data

Right of Rectification

Correct inaccurate personal data

Right of Erasure

Request deletion of your data

Right to Restrict Processing

Limit how we use your data

Right to Data Portability

Transfer your data to another service

Right to Object

Object to certain data processing

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure hosting infrastructure for our network utils
  • Regular backups and disaster recovery procedures
  • Staff training on data protection and security

10. Data Retention

We retain your personal information for different periods depending on the type of data:

Data Type Retention Period Purpose
Network Testing Data 30 days Service improvement and troubleshooting
Log Files 90 days Security monitoring and system maintenance
Contact Information 3 years Customer support and communication
Analytics Data 26 months Website optimization and user experience

11. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for countries with appropriate data protection levels
  • Certification schemes and codes of conduct
  • Binding corporate rules for intra-group transfers

12. Children's Privacy

Our network utilities and sysadmin tools are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Phone

+353 1 437 8925

Postal Address

NetworksUtils.com
15 O'Connell Street
Dublin, Ireland

This Privacy Policy is effective as of December 15, 2024, and applies to all users of NetworksUtils.com and our network utilities platform.